Organizational culture from the perspective of professional identity An action research experience

Abstract

The objective was to strengthen the organizational culture from the perspective of teachers' professional identity as a change initiative at EBN Gral. Eleazar López Contreras. A qualitative research approach was used, based on the action research paradigm—participatory, critical, and reflective—following the Carr and Kemmis (1988) model. Data was collected through direct observation, unstructured interviews with 16 teachers, administrative and managerial staff, and workers, as well as a review of relevant literature, analyzed through data triangulation. The results revealed a disconnect between reality and social actors, which led to the formation of work teams. A change in attitude was observed, with increased commitment and willingness to recover cultural spaces and identity. Organizational actions were carried out through meetings and collaborative activities to maintain joint efforts. The research concluded with significant achievements, satisfaction for the successful transformation, and direct benefits for the participants in the process.